January 5, 2009

Dear Anonymous,

I have a 17" imac purchased in August 2006. About December 2007, when my imac was out of warranty, i started getting vertical lines of various colors. Today I have about 100 lines on my monitor. I have read the blogs and know Apple will do nothing to correct their malfunction and will continue to pack their stores with customers with fancy marketing strategies and some really neat gadgetry. Last week I stopped by the Apple store and got a quote to correct the problem, (replace the LCD monitor) for approximately $700.
No thanks! Looks like the financial solution will be a new Samsung monitor.


First of all, happy new year to everyone!
Macworld coming tomorrow, wow. Our W860's are everytime more a little older! and you say... How many lines in yours? I've been telling you over and over what to do! I started 2009 with ZERO lines on my screen. The warranty of my repair expires in TWO days! that means, for the last 88 days i have had no lines syndrome whatsoever! - and hope not to have it again.

But if anything ever happened in the near future, this is what i would -again- do: CALL APPLE!! i can say louder but i can't say it any clearer. CALL APPLE!!

I have read the blogs and know Apple will do nothing to correct their malfunction
Sorry anonymous, but you have been reading the wrong blogs. Take a few minutes to read my own, i made myself very clear; in fact i don't know why i don't read more frequent users cheering for their free fixes!

Looks like the financial solution will be a new Samsung monitor.

I don't know how expensive is a phone call where you live, but even 15 of them would be cheaper than a new Samsung monitor.

Please note that there are some cases where people have W860's where there's no technical support - something like that... Even if you have the weirdest case, nothing will help you more than a phone call.

Anyway, i hope to see you back with good news, leave comments, it's free and can be useful to others.