August 23, 2009

What do you see? (II)

I see.. funny things! Today: Cats





I see all of this on my lines-less iMac. What do you see?

August 17, 2009

When you look at your iMac, what do you see?

I see beautiful wallpapers!

Call Apple, forget once and for all about the vertical lines! Make sure it’s a free repair. You should not have to pay for it since it’s factory defect and not your fault at all.

Every comment published here I read

It’s been a long time since my last post! But I read all the comments and have responded to some of them. What’s my global message? That’s right, to call Apple. I’m very happy most of you got your iMacs repaired at no cost.

Do all out there read this? Most of you got your iMacs repaired at no cost! Those who couldn’t were either complicated cases or people who didn’t insist enough.

I recently heard about a relative whose iMac at her office had suffered the vertical lines issue. She described it like a bar-code occupying the center third of the monitor. She was shocked to see this and remembered my case. She asked: My serial number is not W860...U2N, will they fix it? As a non apple employee all I could tell her was to make the damn Phone Call!!! They took the iMac for a week. Free repair, less than 5 minutes talking on the phone. See my point?

So sometimes I read comments like:

- I just got off the phone with Apple and they said they are sorry but they can't fix the LCD and that I should buy a external LCD.


Please, do not give up and keep calling :) Keep. Calling. Call. Ours is fixed and yours should be no exception.

March 10, 2009

Lately, here, on comments

I'm preety glad that lately all your comments are positive! Many many of you were able to get their iMacs fixed.

I'm not posting often as I believe this problem is now solved. Is yours not solved? CALL APPLE :D

see you on my next post

January 5, 2009

Dear Anonymous,

I have a 17" imac purchased in August 2006. About December 2007, when my imac was out of warranty, i started getting vertical lines of various colors. Today I have about 100 lines on my monitor. I have read the blogs and know Apple will do nothing to correct their malfunction and will continue to pack their stores with customers with fancy marketing strategies and some really neat gadgetry. Last week I stopped by the Apple store and got a quote to correct the problem, (replace the LCD monitor) for approximately $700.
No thanks! Looks like the financial solution will be a new Samsung monitor.


First of all, happy new year to everyone!
Macworld coming tomorrow, wow. Our W860's are everytime more a little older! and you say... How many lines in yours? I've been telling you over and over what to do! I started 2009 with ZERO lines on my screen. The warranty of my repair expires in TWO days! that means, for the last 88 days i have had no lines syndrome whatsoever! - and hope not to have it again.

But if anything ever happened in the near future, this is what i would -again- do: CALL APPLE!! i can say louder but i can't say it any clearer. CALL APPLE!!

I have read the blogs and know Apple will do nothing to correct their malfunction
Sorry anonymous, but you have been reading the wrong blogs. Take a few minutes to read my own, i made myself very clear; in fact i don't know why i don't read more frequent users cheering for their free fixes!

Looks like the financial solution will be a new Samsung monitor.

I don't know how expensive is a phone call where you live, but even 15 of them would be cheaper than a new Samsung monitor.

Please note that there are some cases where people have W860's where there's no technical support - something like that... Even if you have the weirdest case, nothing will help you more than a phone call.

Anyway, i hope to see you back with good news, leave comments, it's free and can be useful to others.